Privacy Policy
Effective Date: 03/04/2026
Business Name: PREM VIRTUAL ASSISTANT, LLC
Website: https://premvirtualassistant.com
Contact Email: info@premvirtualassistant.com
1. Introduction
PREM VIRTUAL ASSISTANT, LLC (“PREM VIRTUAL ASSISTANT,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website, submit forms, schedule consultations, or engage our services.
By using this website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide
• Name
• Email address
• Phone number
• Business name
• Information submitted through contact forms or applications
• Information shared during consultation calls
Automatically Collected Information
Through Wix and third-party tools, we may collect:
• IP address
• Browser type
• Pages visited
• Website usage data
• Cookies and tracking technologies
3. How We Use Your Information
Information collected may be used to:
• Respond to inquiries
• Schedule discovery calls
• Evaluate potential client fit
• Provide administrative services
• Improve website performance
• Communicate updates or service information
• Maintain internal records
We do not sell, rent, or trade your personal information.
4. Healthcare & Sensitive Information
PREM VIRTUAL ASSISTANT provides administrative support to healthcare and integrative health practices. In the course of client work, we may handle protected health information (PHI) under formal service agreements.
When applicable:
• We operate in alignment with HIPAA compliance standards
• We follow strict confidentiality protocols
• We limit access to sensitive information
• We use secure systems and password-protected tools
Client-specific confidentiality obligations are governed by signed service agreements.
5. Third-Party Tools
We may use trusted third-party platforms, including but not limited to:
• Wix (website hosting)
• Google Workspace / Google Forms
• Calendly
• Zoom
• EMR or CRM systems used by clients
These providers maintain their own privacy policies. PREM VIRTUAL ASSISTANT is not responsible for the privacy practices of external platforms.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including:
• Secure password management
• Encrypted systems when available
• Restricted data access
• Secure file storage practices
While we take appropriate precautions, no system can guarantee absolute security.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to:
• Improve user experience
• Analyze website performance
• Understand visitor behavior
You may disable cookies through your browser settings.
8. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
9. Your Rights
Depending on your location, you may have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent to communications
Requests may be submitted to:
info@premvirtualassistant.com
10. Children’s Privacy
This website and our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected by updating the effective date above.
12. Contact Information
If you have questions regarding this Privacy Policy, please contact:
PREM VIRTUAL ASSISTANT LLC
228 Park Ave S PMB 758192
New York, New York 10003-1502 US
info@premvirtualassistant.com